Skip to content
Stepper motor driver, equipment serviced at the TECSI laboratory

Repair by equipment

Repair of Stepper Motor Drivers

Control converters for stepper motors.

Symptoms

What brings this equipment to the bench

If the machine's behaviour matches one of these, the diagnosis will sort it out. None of them requires the manufacturer to still support the line.

  • Motor loses steps under load
  • Driver heats up and trips
  • No response to the pulse and direction signal
  • Phase current out of regulation
Describe the symptom

Bench scope

What TECSI does on Stepper Motor Drivers

  • Phase-by-phase testing of the power stage (MOSFET / H-bridge)
  • Checking and adjustment of the phase current and of the chopper circuit
  • Repair of the optocouplers on the pulse, direction and enable inputs
  • Verification of the microstepping configuration and of the reference circuit
  • Repair of the power supply and of the thermal protection circuits
  • Recovery of heat dissipation: thermal paste, heatsink and mounting
  • Test with a stepper motor on the bench and a pulse generator, checking torque, step loss and heating in steady state

Whatever cannot be recovered is stated in the report, before the quote.

12h quote24/7 emergencyFree loaner

Repair

How the equipment goes through the workshop

The same process applies to every brand and every piece of equipment. Nothing is carried out before the quote is approved.

  1. 01

    Intake and identification

    Entry record, photos of the condition on arrival and identification of manufacturer, model, serial number and firmware version.

  2. 02

    Diagnosis and report

    Bench analysis of the fault, testing the input, power, control and feedback stages. The report identifies the root cause, not just the burned component.

  3. 03

    Quote

    Customer approval before any intervention. An unrecoverable part or an economically unviable repair is reported as such.

  4. 04

    Repair

    Component replacement with new or approved equivalent parts, solder rework, technical cleaning and insulation restoration.

  5. 05

    Functional test under load

    The equipment is tested under real operating conditions, not merely powered up on the bench.

  6. 06

    Burn-in and release

    A continuous test period before return, accompanied by the technical report of the work performed.

  7. 07

    Warranty

    Warranty on the work performed, with technical support after the equipment is returned.

Commitments

Applies to every service

The commitments below do not depend on the equipment, the brand or the service hired.

  • 12h

    Quote in 12 hours

    Diagnosis and commercial proposal delivered within 12 hours of receiving the equipment.

  • 24/7

    Emergency response

    Team mobilized outside business hours, on weekends and holidays, for stopped lines.

  • Free

    Loaner equipment

    While we repair yours, we lend an equivalent unit so production does not stop. At no cost.

  • Free

    Free assessment

    Full technical evaluation of the equipment with no obligation to approve the repair.

  • Included

    Free technical support

    Post-repair follow-up and ongoing technical guidance at no additional charge.

  • Multi

    Multi-brand parts

    Spare parts stock: IGBTs, encoders and resolvers, including for discontinued lines.

Frequently asked questions

Do you repair Stepper Motor Drivers of any brand?

Yes. Stepper Motor Drivers repair is multi-brand and covers discontinued lines, with a spare-parts stock of IGBTs, encoders, and resolvers, including for what is out of production.

How long until I get the quote?

Within 12 hours of receiving the equipment, with the diagnosis and commercial proposal detailed before any work begins.

Do I have to stop production during the repair?

Not necessarily. While we repair yours, we lend an equivalent unit so production keeps running, at no cost. There is emergency service outside business hours, on weekends and holidays, for a stopped line.

Are the assessment and the repair guaranteed?

The technical assessment is free with no obligation to proceed. Once repaired, the equipment comes back with a warranty and post-repair technical support.

Industrial automation · São Bernardo do Campo, Brazil

Send us the equipment. We give production back.

Free assessment and a quote within 12 hours. If the line is down right now, talk straight to the technical team on WhatsApp.

You need it, we solve it.