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Privacy

Privacy and Cookie Policy

How TECSI handles the personal data of customers, visitors and partners, and how this website uses cookies, in compliance with Brazil's General Data Protection Law (LGPD).

TECSI Automação Industrial (CNPJ 26.779.335/0001-43), headquartered at Av. Humberto de Alencar Castelo Branco, 763, São Bernardo do Campo/SP, Brazil, respects the privacy of everyone who visits this website and is committed to handling personal data properly, in compliance with Brazil's General Data Protection Law (Law No. 13,709/2018 — LGPD).

This Policy explains what data we collect, what we use it for, how we use cookies and what rights data subjects have.

1. What data we collect

We collect personal data mainly when you:

  • Fill in contact, quote or service request forms on the website;
  • Contact us through the email or phone channels we provide;
  • Browse the website (browsing data collected through cookies, detailed in section 4).

Contact data usually includes name, email, phone number and company. Browsing data includes IP address, device type, browser and pages visited.

2. What we use this data for

We use the data we collect to:

  • Respond to requests for quotes, technical support or sales information;
  • Keep in commercial contact with customers and prospective customers;
  • Improve the browsing experience on the website;
  • Measure the performance of marketing campaigns and ads, where applicable;
  • Comply with legal or regulatory obligations, when required.

We do not sell your personal data or share it with third parties for purposes other than those listed above, except when required by law or court order.

3. Data sharing

We may share data with service providers that support the operation of the website and our marketing tools (for example, hosting providers, analytics tools and advertising platforms), always limited to what is necessary for the contracted purpose, and requiring these partners to comply with the LGPD.

4. Cookies

Cookies are small files stored in your browser that help the website work better and help us understand how it is used. We use the following categories:

CategoryPurposeExamples
NecessaryEssential for the basic operation of the website. They cannot be disabled.Cookie consent preference
AnalyticsUnderstand how visitors use the website, so we can improve it.Google Analytics
AdvertisingPersonalize ads and measure campaign performance.Google Ads, Meta Pixel
FunctionalityExtra features that improve browsing.Chat, embedded maps

When you visit the website for the first time, you will see a consent banner where you can accept all cookies, reject non-essential ones, or customize your preferences by category. You can change your choice at any time using the cookie button fixed in the corner of the screen.

Analytics and advertising cookies are only loaded after you give your consent.

5. Your rights as a data subject (LGPD)

You have the right to:

  • Confirm whether your data is being processed;
  • Access the data we hold about you;
  • Correct incomplete, inaccurate or outdated data;
  • Request the anonymization, blocking or deletion of unnecessary data;
  • Request data portability;
  • Withdraw consent previously given;
  • Obtain information about whom we share your data with.

To exercise these rights, visit our Privacy Portal or contact us by email at contato@tecsiautomacao.com.

6. Data security

We adopt reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration or improper disclosure.

7. Changes to this policy

This Policy may be updated from time to time to reflect legal or technical changes, or changes in how the website works. The date of the last update is always shown at the top of this page.

8. Contact

If you have any questions about this Policy or about how your personal data is processed, please contact us: